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Digital Case Manager Application and Online
Interview Questions

Job Overview

The Digital Case Manager provides individualized or small group assistance to "Covered Populations", including Aging, Incarcerated, Veterans, Disabled, Language Barrier, Racial or Ethnic Minority Groups, and Rural communities, who need Chromebook computers and/or coaching in introductory digital skills, technology, and capacity to fully participate in the digital economy and improve their lives.

Digital Case Managers will follow up with clients within 48 hours of the Essential Economic Mobility Workshop and continue providing support twice a month for up to three months.

Date Completed: *

July 2023
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First Name: *

Last Name *

Email *

Mobile Number *

Please enter valid mobile number!

Password *

Confirm Password *

General Questions:

1.Are you currently employed?*

Yes

2.Are you available to work at least three hours per event? *

Yes

3.What is your availability? (Check all that apply) *

8:00am - 5:00pm

3:00pm - 11:00pm

11:00pm - 7:00am

Essential Families services are provided 24/7

4.Do you speak any languages other than English? *

Yes

Background Experience: Working with Children & Families Questions

1.Have you worked with children and families from diverse racial and ethnic backgrounds? *

Yes

2.How many years of experience do you have working with children and families from diverse racial and ethnic backgrounds? *

0-1 years

2-5 years

5+ years

3.Are you comfortable managing multiple clients at once (up to 20) while ensuring their needs are met? *

Yes

Additional Questions:

1.Are you able to build a strong rapport with clients? *

Yes

2. Do you have strong verbal and written communication skills? *

Yes

3.Do you consent to a criminal background check? *

Yes